Managed Services

Concentrate on your core business,
not your IT infrastructure.


We understand that maintaining a standing army of highly-skilled IT personnel is difficult and expensive. With over 20 years’ experience, Telelink Business Services has assembled a pool of globally-recognized IT experts, ready to be a trusted and highly-effective extension to your team!

We provide fully-scaled network, security, data center and collaboration support services combined with centralized IT management. You can access a team of 150+ technical experts, while reducing cost and associated risks of retaining in-house IT resources.


Your inhouse IT team can now focus on core business and strategic revenue generating initiatives!


Higher quality at a lower cost

You receive 24/7 monitoring without the cost of in-house team.

Globally-recognized team of experts

As Telelink Business Services, we have assembled a world-class team of experts. Our IT specialists are exactly the type of people you cannot easily find and recruit.

No price surprises

Emergencies cause costly urgent and unbudgeted repairs. Avoid the sticker shock by having Telelink Business Services manage your IT networking & services for you.

Outsource the grunt work

IT grunt work is expensive and time-consuming.

Boost your Security

Expert knowledge and round-the-clock monitoring from the Telelink Business Services team will provide you with the highest security possible.

Reduce Risk

Outsourced managed IT services from Telelink Business Services are not a panacea. Risks still exist. But, with Us the risks become much more manageable.


Pro-active monitoring
Sys-Admin, change and configuration control
Performance and demand management
Knowledge management
Incident and problem management
System upgrade and patch management
24/7 Service desk and on-site technical support
SLA and reporting

Key Technologies





Data center networking/SDN

Network security


Web application Firewalls


Traffic load balancing


Network access control





Contact center


Data center


Storage and SAN


OS support

Backup and Archiving

How We Deliver?

Tailored Packages

We understand that each business has different needs. We offer custom packages for any size or budget, and ability to scale as and when required.

End-to-End Design and Implementation

Traditional MSPs offer only management of already implemented IT systems. Our breadth of expertise, enables us to set up your IT from scratch!


Setting up IT infrastructure requires a costly upfront investment. We offer financing services for IT equipment, easing your P&L and moving from CAPEX to OPEX model.


Angel Gramatikov

“Time and time again, the Telelink Business Services team has been the go-to IT advisor for us. We are very impressed by their dedication and their professionalism. Our cooperation is essential for our business and we see Telelink Business Services as a strategic long-term partner.”

Mr. Shekerletov | Director Global Applications

“We’ve worked with Telelink Business Services for more than 12 years and trust their team to meet our IT needs. Telelink Business Services has provided high quality services, helping our business to move forward. “

Yordanka Georgieva | Regional manager

A great “We always receive our quotes very quickly. Given the dynamics in our sector, this is very important for us.”

Mr. Bree, Head of Global Infrastructure

“The team and staff have been an asset partner to ContourGlobal. Their knowledge and support of any system or process we give them has demonstrated that our choice in having them as a partner was a valuable add.”

Boris Nazarov

“Telelink Business Services was the absolutely right choice for our IT advisor. We have a long technical relationship with them and especially successful project for implementation of a new MPBN network in VIVACOM started in 2015 and still ongoing which ensures the handling of all challenges with traffic and complexity growth.”

Stanislav Radkov

“Digital transformation is crucial to the growth of “Isobar Commerce”. With the help of Telelink Business Services, we have achieved outstanding results. Telelink Business Services has been an indispensable partner in helping us progress on our digital journey.”

Rayna Vodenicharova

“Telelink Business Services’s response time is quite fast and quotes are very detailed and clearly structured. They have coverage across EU which is also important for us and their scope of products is also wide enough to cover almost all our IT needs. They are very supportive with all additional questions that arise from our side.”

Georgi Ribarski

“Highly experienced engineers with great energy and eager to help. I’m quite satisfied with the service.”

Venelin Dimitrov

“We would like to express our satisfaction from the professional and highly qualified team of Telelink Business Services. Our cooperation and established partnership give us the ground to recommend them as a loyal and reliable partner.“

Why engage with Telelink Business Services?

– Single point of contact for incidents and service requests reported from customers or system monitoring and alerts  
– Monitoring of managed networks  
– Triage and categorization of customer’s requests  
– Logging a customer call and assigning it to the correct resource 
– Full administration of the requests with ServiceNow platform 
– Technical escalation of incidents/requests 

Learn more about Telelink Business Services

We go the extra mile

Contact us