The Company
Empower people, companies, and governments to increase their odds of success through technology.
IT Infrastructure
Design and integrate tailor-made IT infrastructure protecting companies’flow, availability, and integrity.
Compute, Storage and Backup
Fully monitored, efficiently orchestrated on-prem or hybrid storage and backup infrastructure
Public Cloud
Wider availability of infrastructure services through fully provisioned cloud solution
Networking
Modern cloud technology is the key enabler for companies to deliver products and services faster, efficiently, at a lower cost and in alignment with today’s customer’s expectations.
Modern Workplace
Empower your employees to stay connected and work productively on any device where they are.
Digital Transformation
Transforming your workplace into a digital hub containing high-quality collaboration and productivity tools.
Business Excellence With Software Development
Reach operational excellence with a tailor-made software solution that fits your company’s needs and smoothly integrates with the existing IT ecosystem.
Information Security
We build and maintain a secure digital environment – on-premise and in the cloud adopting the right solutions and practices to confidently face the cyberthreats of today and tomorrow
Internet of Things (IoT)
Complete IoT solutions – from sensors to data visualization and analytics. Developed, delivered and integrated to fit your specific business purpose and needs.
Energy and utilities
Go even more in-depth on the problems the companies operating in that sector are facing and how you solve them
Transportation & Logistics
Enable operational excellence through generic automated transportation and logistics processes
Financial & Insurance Services
We plan and design your financial transformation roadmap across people, processes and technology.
TELCO, Media, and Entertainment
Building robust and modern IT Infrastructure
Government
Design and adopt modern, modular infrastructure to enable faster digitalization of government services
Education
Design next-generation educational network protecting the communication flow, availability, and data integrity.
Managed Services
Go even more in-depth on the problems the companies operating in that sector are facing and how you solve them
ASOC
Detect and swiftly mitigate cyberattacks in your IT infrastructure
Managed Services
Concentrate on your core business,
not your IT infrastructure.
not your IT infrastructure.
Overview
We understand that maintaining a standing army of highly-skilled IT personnel is difficult and expensive. With over 20 years’ experience, Telelink Business Services has assembled a pool of globally-recognized IT experts, ready to be a trusted and highly-effective extension to your team!
We provide fully-scaled network, security, data center and collaboration support services combined with centralized IT management. You can access a team of 150+ technical experts, while reducing cost and associated risks of retaining in-house IT resources.
Benefits
Your inhouse IT team can now focus on core business and strategic revenue generating initiatives!
Higher quality at a lower cost
You receive 24/7 monitoring without the cost of in-house team.
Globally-recognized team of experts
As Telelink Business Services, we have assembled a world-class team of experts. Our IT specialists are exactly the type of people you cannot easily find and recruit.
No price surprises
Emergencies cause costly urgent and unbudgeted repairs. Avoid the sticker shock by having Telelink Business Services manage your IT networking & services for you.
Outsource the grunt work
IT grunt work is expensive and time-consuming.
Boost your Security
Expert knowledge and round-the-clock monitoring from the Telelink Business Services team will provide you with the highest security possible.
Reduce Risk
Outsourced managed IT services from Telelink Business Services are not a panacea. Risks still exist. But, with Us the risks become much more manageable.
Services
Pro-active monitoring
Sys-Admin, change and configuration control
Performance and demand management
Knowledge management
Incident and problem management
System upgrade and patch management
24/7 Service desk and on-site technical support
SLA and reporting
Key Technologies
Networking
LAN
WAN/SD-WAN
Wi-Fi
Data center networking/SDN
Network security
NG FW
Web application Firewalls
VPN
Traffic load balancing
DDoS
Network access control
Collaboration
Audio
Video
Web
Contact center
O365
Data center
Servers
Storage and SAN
Virtualization
OS support
Backup and Archiving
Testimonials
Angel Gramatikov
“Time and time again, the Telelink Business Services team has been the go-to IT advisor for us. We are very impressed by their dedication and their professionalism. Our cooperation is essential for our business and we see Telelink Business Services as a strategic long-term partner.”
Mr. Shekerletov | Director Global Applications
“We’ve worked with Telelink Business Services for more than 12 years and trust their team to meet our IT needs. Telelink Business Services has provided high quality services, helping our business to move forward. “
Yordanka Georgieva | Regional manager
A great “We always receive our quotes very quickly. Given the dynamics in our sector, this is very important for us.”
Mr. Bree, Head of Global Infrastructure
“The team and staff have been an asset partner to ContourGlobal. Their knowledge and support of any system or process we give them has demonstrated that our choice in having them as a partner was a valuable add.”
Boris Nazarov
“Telelink Business Services was the absolutely right choice for our IT advisor. We have a long technical relationship with them and especially successful project for implementation of a new MPBN network in VIVACOM started in 2015 and still ongoing which ensures the handling of all challenges with traffic and complexity growth.”
Stanislav Radkov
“Digital transformation is crucial to the growth of “Isobar Commerce”. With the help of Telelink Business Services, we have achieved outstanding results. Telelink Business Services has been an indispensable partner in helping us progress on our digital journey.”
Rayna Vodenicharova
“Telelink Business Services’s response time is quite fast and quotes are very detailed and clearly structured. They have coverage across EU which is also important for us and their scope of products is also wide enough to cover almost all our IT needs. They are very supportive with all additional questions that arise from our side.”
Georgi Ribarski
“Highly experienced engineers with great energy and eager to help. I’m quite satisfied with the service.”
Venelin Dimitrov
“We would like to express our satisfaction from the professional and highly qualified team of Telelink Business Services. Our cooperation and established partnership give us the ground to recommend them as a loyal and reliable partner.“
Why engage with Telelink Business Services?
– Single point of contact for incidents and service requests reported from customers or system monitoring and alerts
– Monitoring of managed networks
– Triage and categorization of customer’s requests
– Logging a customer call and assigning it to the correct resource
– Full administration of the requests with ServiceNow platform
– Technical escalation of incidents/requests
