The Company

Empower people, companies, and governments to increase their odds of success through technology.

Organizations that rapidly integrate tailormade IT solutions have great advantages.

Many leaders lose their way to rightful and meaningful digital transformation. We lead your company to excellence where your technological ecosystem serves the organization and not the other way around.

Nothing controls your
IT future but you.

We work hard to solve our client’s challenges by enriching functional IT solutions with our experience and knowledge by cultivating a corporate spirit where insight meets innovation and curiosity empowers execution.

Our Beliefs

Opportunity

Individual opportunity and
reward based on merit.

Excellence

Be ready to walk the extra mile to do things right. If it is to be, it’s up to me.

Improvement

Continuous improvement,
always aiming to make it better.

Inspiration

Commitment and drive to
engage and inspire others.

Unconventional

Dare to swim upstream and
challenge the conventional.

Аuthenticity

Genuine in everything we do.

22 Years of experience
€80m Revenue
11 Locations
330+ Global employess
34 Average Age
38% Female
34% Tenure 5+ years in the company

Our Partners

See all partners

Leadership team

Ivan Zhitiyanov
Chief Executive Officer
Ivan Zhitiyanov

Chief Executive Officer

Ivan Zhitiyanov’s career started when he was 15, working as a Java software developer. After four years of developing software in two companies, he decided to follow his passion for networking that he had for many years. To expand his networking knowledge, he started working at Orbitel, the biggest incumbent challenger in Bulgaria in the first years of liberalization of the telco market. Ivan began working at Telelink in 2006, searching for diversity of projects and customers, eager to learn more in various fields.  Although for the last 12 years he has been managing different segments and functions in Telelink, he has kept his passion and involvement in the technical side of the business.

His journey at Telelink led him through almost all steps in a mid-sized company career ladder. In 2012, he took responsibility for the whole System Integration business unit. During the following five years, the business unit was growing stellar, which led to its spin-off under the brand Telelink Business Services with Ivan as executive director. In July 2019, Telelink Business Services became a group of companies operating in seven countries with Ivan Zhitiyanov as a CEO.

Helge Brummer
President & CEO TBS Americas
Helge Brummer

President & CEO TBS Americas

With over 40 years of extensive technology and management experience, his strategic and cultural insights are seen as significant pillars for the company’s expansion.

As his track record spans from CIO of recognizable Companies, VP´s Roles with s premier SAP Hosting and Services provider to Senior Director for major Semiconductor companies, Mr. Brummer has a wealth of experience in manufacturing, managing technology over all stacks, managing global Teams and most of all managing global enterprises.

Nikoleta Stanailova
Chief Financial Officer
Nikoleta Stanailova

Chief Financial Officer

In 1996, as a student, Nikoleta Stanailova started working at Brocom Financial Company and in five years she reached the position of chief accountant. She joined Telelink AD in 2001 as Chief Accountant. Over the years, she has held various positions within the Finance department. From 2008 to 2011 she was a financial manager and from 2011 to 2017 she was CFO of Telelink AD. After the reorganization of the Group in 2017, she became CFO of the holding company Telelink Bulgaria AD. After the transformation of Telelink Bulgaria EAD in August 2019, she became part of the team of TBS Group EAD, where she is CFO and member of Board of Directors.

Ivo Rusev
Chief Commercial Officer
Ivo Rusev

Chief Commercial Officer

As Chief Commercial Officer, Ivo Rusev is actively involved in the presales and sales processes of Telelink Business Services, while dealing with our trusted customers both from the private and public sectors.

Ivo became part of Telelink Business Services in 2018 after his 7-year experience in Microsoft Bulgaria where he had gained significant experience in creating subsidiary strategy for the commercial and public sector, as well as in organizational leadership. He also worked at IBM as Integrated Technology Service Manager and Technical Support Sales. He believes in inspiring individuals and fostering a culture of customer-centricity, accountability and collaboration. In addition, he is passionate about leading Digital Transformation Projects and empowering technical sales to drive business growth and accelerate customer value realization. He holds a Master’s degree from the Plovdiv University.

Orlin Rusev
Regional Director of Operations – SEE
Orlin Rusev

Regional Director of Operations – SEE

As Regional Director of Operations, Orlin Rusev is responsible for the company’s operational readiness and business development in the SEE region.

Orlin is also Partners and Channels Director, responsible for driving momentum on partnerships, paving the way for a prosperous and healthy partner ecosystem.

He joined the team in 2016 as a product manager and grew within the partnership team and the company.

Before Telelink, Orlin worked in the automotive industry, where he was responsible for partner ecosystem development and sales, reaching the role of Business Unit Director.

He received an MA in International Business from the University of National and World Economy in Sofia.

Harald Ehrl
Managing Director of Western & Central Europe
Harald Ehrl

Managing Director of Western & Central Europe

With over 30 years of extensive technology and management experience, his strategic and cultural insights are seen as significant pillars for the company’s expansion.

As founder and Managing Director of his previous company, a global renowned cloud system integrator focusing on Microsoft technology, Mr. Ehrl led highly skilled and dedicated teams of professionals on an expert level supporting the Management and IT project capabilities in the areas of Semiconductor, Manufacturing, Insurance, and Telecommunication.

Jordanka Klenovska
Deputy Financial Director
Jordanka Klenovska

Deputy Financial Director

As Financial Director, Jordanka Klenovska is currently in charge of all Finance and Accounting processes within TBS Bulgaria as well as the reporting and consolidation process on a Group level.

She is an experienced Head Accountant with a demonstrated history of working in the information technology and services industry. For the last 15 years, she has been part of Telelink Business Services on various finance and accounting roles, where she developed skills in financial and management reporting, direct and indirect taxation, team management and leadership, etc. She has graduated from the Sofia University with a Master’s Degree in Strategic Management and a Bachelor’s degree in Business Administration and Management. 

Ognyan Yuskeseliev
CoE Vice President in Public Cloud and Productivity
Ognyan Yuskeseliev

CoE Vice President in Public Cloud and Productivity

Currently holding the position of Director Modern Workplace and Application Services in Telelink Business Services, Ognyan is in charge of the teams that are responsible for delivering our workplace of the future, software innovation, and data solutions.

Ognyan started his journey in Telelink Business Services in 2015 as Solution Manager, as part of the technology presales team focused on helping customers finding the right Microsoft solutions for their business.

Before joining Telelink Business Services, Ognyan was a Senior architect in DXC (former HPE) focused on cloud productivity solutions, and he was involved in one of the most significant transformation projects of the company. During these more than 15 years of experience in the ICT area, Ognyan achieved numerous certifications like TOGAF Certified, Azure Solutions Architect Expert, and Microsoft 365 Certified: Enterprise Administrator Expert.

Teodor Dobrev
Chief Technology Officer/ Senior Director
Teodor Dobrev

Chief Technology Officer/ Senior Director

Teodor Dobrev is Technology Director Enterprise Connectivity and Hybrid Cloud, responsible for the technical business development of these domains, the solutions we create for our customers and the overall strategy execution.

He started his career for Telelink in 2005 as a junior engineer involved in different networking and VoIP projects. In the following years he continued to develop his technical expertise in Networking, Unified Communications and Data Centers solutions, completing broad range of projects.

Since 2010 Teodor was taking different management positions, being responsible for Managed Services Department, Integration Department and later Pre-sales and Solutions department, while still keeping his interest in technology, innovations and creating valuable impact.

From July 2019 Teodor is member Board of Directors at Telelink Business Services Group.

Boyan Sotirov
Director, Networking
Boyan Sotirov

Director, Networking

Boyan Sotirov is a Technology Director for the Eneterprise Connectivity department at Telelink.
His jorney in the company begun in 2017 as a Technical Training Manager where his main task was to develop and conduct internal training to support the development of the juniour employees. During that time he also sucessfully lead a couple of big projects in the field of Enterprise Communications and Service Provider Networking.

In 2019 Boyan was appointed as a Destingueshed Technology Expert and assigned to lead an Enterprise Connectivity team of six engineers.
In 2021 was promoted to Director for all Enterprise Connectivity teams. He is involved in the daily operations, supervising big projects and working on always developing and extending the skills of the teams under his management.
Boyan has a vast experience in the fields of Networking and Telecommunications which includes Routing and Switching, Enterprise Wireless, Networking Security and Data Center Networking.
Before joining Telelink Boyan has worked as Technical Solution Designer for DXC (formerly HPE) and as Senior Service Engineer for Unify (formerly Siemens Enterprise Communications).

Florin Iovu
Country Director Romania
Florin Iovu

Country Director Romania

Florin is responsible for the company’s operational readiness and business development in Romania.

He joined the team in March 2022 after having a broad experience in different IT multinational companies and having different roles like IBM/Key Account Manager, Microsoft/Services Director, Oracle/Applications Director and Dell Technologies/TLA Executive for CEE. He also successfully started up Comparex in Romania (a System Integrator that was later merged into SoftwareONE operations). Florin enjoys to be engaged in different entrepreneurial activities like representing an incubator and start-up accelerator in Romania, starting one of the first organic coffee shops in Bucharest, creating a meditation studio or building a business on Amazon.com. He is an active member of CEO Club in Romania.

He received an MA in Quality Management form Polytechnics University of Bucharest and graduated successfully from different programs like INSEAD – Business Strategy and Financial Acumen or IBM Global Sales School.

Irina Marinova – Ivanova
Director Marketing and Communications
Irina Marinova – Ivanova

Director Marketing and Communications

Irina Ivanova has more than 18 years of experience in communication strategy and advertising She has worked with companies, built on businesses in numerous fields, sizes, and stages of development, and created communication products that add value by serving businesses’ and people’s needs.

At TBS, she leads a team of marketing and design professionals and oversees the organization’s marketing and communication ventures. Irina is developing and implementing strategies to strengthen the company’s market presence.

Kiril Dakov
Director, Private Cloud
Kiril Dakov

Director, Private Cloud

Konstantin Tomanov
Director, Information Security
Konstantin Tomanov

Director, Information Security

Konstantin is currently holding the position of Director Information Security in Telelink Business Services. As part of Information Security directorate are the ASOC and Cybersecurity teams which are providing monitoring and implementation services of solutions helping customers to improve their cybersecurity posture.

Started working in in Telelink Business Services in 2015 as System architect providing implementation services and desing for various enterprise solutions. Before joining TBS, Konstantin has been in charge of the IT infrastructure for utility company involed in different infrastructure renovation projects. With more than 15 years of experience in the ICT, Konstantin has completed successfully numerous porjects and achieved valuable certifications.

Martin Lipovski
Director, TBS Academy
Martin Lipovski

Director, TBS Academy

Martin Lipovski has been TBS Academy’s director since it was created in 2021. He started his career at TBS in 2004 as an engineer, taking part in the company’s biggest projects. In the following years he took on different roles, contributing to TBS’s growth – Technical Project Manager, Head of Field and System Engineers, Team Lead Support Services. He supported the presales process in the company and before the start of the TBS Academy, held the position of Technical Operations Manager.

Alongside these roles he has been responsible for the company’s cooperation with schools and universities with and has more than 10 years of experience as a lecturer and internships coordinator. Martin holds a Cisco Certified Network Professional Enterprise certificate, as well as ITIL 3 Foundation Certificate in IT Service Management.

Milko Zhelev
Director, Service Provider Solutions
Milko Zhelev

Director, Service Provider Solutions

Nelia Vateva
Director – Business Development West Europe and USA
Nelia Vateva

Director – Business Development West Europe and USA

Nelia joined TBS in 2019 and has been part of the sales, business development and partnerships teams. Since 2020, she leads the Partners and Channels Team which is responsible for managing the relationships with over 50 global vendors across all technology groups. Since, 2021 she has been also dedicated on building a network of partnerships and leading business opportunities for projects at NATO.

Nelia has 12 years of experience in direct and indirect sales and business development. She acquired her university degree in International Business Management at Brunel University in London. In 2010, she started her professional career at IBM where she worked as part of their largest European business transformation project at the time. She then spent the following 5 years working as a sales lead across multiple industries including real estate, financial and government sector.

In her free time, she enjoys time in nature, travelling overseas, going on adventures, and practicing yoga.

Petya Shopova
Director, Bid Management
Petya Shopova

Director, Bid Management

Rosen Stefanov
Director, Modern Workplace
Rosen Stefanov

Director, Modern Workplace

Stanislav Dimov
Director, Project Management
Stanislav Dimov

Director, Project Management

TMF Group:
– Director, Global IT Service Management – responsible for Incident Management, Problem Management, Change Management, Software & Hardware Asset management, operational KPI’s in a global matrix organisation for all Service Management activities.
– Director, Technology Client Service Management – a ‘Business Partner’ aligned to the EMEA leadership team expected to ensure the delivery of an integrated, end-to-end technology service for the TMF business in EMEA.
– IT Director EMEA – Change – set-up and manage the IT Change (projects) team for the EMEA region across the entire Service Delivery Lifecycle – from demand management, through requirements gathering to implementation and transition to support.

Intelico Solutions:
– Senior Business Consultant – Lead projects for strategic clients of the company such as Nike Inc., DHL Supply Chain, Maersk, APMT, Damco, Q-Park, etc.

Raiffeisenbank Bulgaria:
– Head of PMO – set up & management of Raiffeisenbank Bulgaria local PMO

Vesela Lukarska
Chief of Staff
Vesela Lukarska

Chief of Staff

As a Director of Service Management Office Vesela Lukarska is responsible for ITIL based processes – Service Operations (Service Desk, Incident management, Problem management, Event management, etc.), Service Design (Service Catalog, SLA, etc.), Service Transition, and is taking a leading part in the Service Strategy.

Vesela is an experienced Project Manager with a demonstrated history of working in the telecommunications industry. For over 15 years in Telelink Business Services, she has developed extensive skills in Service Delivery, ITIL, IT Service Management and Pre-Sales. She has also been part of the PMI Bulgaria Chapter as member of the Advisory Board, as well as a Vice President for Membership. She has graduated the Technical University of Sofia with a Master’s Degree in Industrial Management, and has also earned PMP certification from the Project Management Institute (PMI).

Viktoria Petrova
Director, Talent Team
Viktoria Petrova

Director, Talent Team

Vladimir Naydenov
Director, Field and Device Services
Vladimir Naydenov

Director, Field and Device Services

Vladimir Naydenov – Director Field and Device Services
Background:
• Education – Master, Telecommunication Networks – “Angel Kanchev” University of Ruse
• Тechnical experience in installation and maintenance of communication equipment
• Passed team management courses
Telelink Business Services career path:
• Engineer implementation and maintenance, 2005
• Technical Project Manager, 2008
• Team Lead team Field Engineers, 2019
• Director, Field and Device Services, 2021
Part of the company’s team for 17 years. Part of the management team for more than 4 years.
Key responsibilities at Telelink Business Services:
• Team management and development Field and Device Services;
• Management and development of a team of Technical Project Managers
• Technical management of implementation and maintenance projects
• Manages the service activity of DELL computers and monitors

Erton Graceni
Country Director, Albania
Erton Graceni

Country Director, Albania

Erton holds a master’s degree in Business Management & Technology from the Sheffield University, UK and a bachelor degree in Information Technology from University of Tirana. He also completed an Executive MBA in General Management at Harvard Business School. During his professional experience he has worked for different Albanian and foreign companies and as a consultant for several governmental and international organizations such as the World Bank, World Health Organization, UNDP, the Office of Prime Minister of Albania, etc.

He is very much involved in activities which aim to improve the business performance of young entrepreneurs in Albania. He has contributed to the tech community as part of Protik Innovation Center where he held the position of Executive Director. His international experience includes also the position of senior project manager at one of Canada’s leading fintech startups, managing projects with Mastercard Global and TD Bank. As of September 2021, he holds the position of Country Director for Telelink Albania.

Dimitar Kalinkov
Director, Application Services
Dimitar Kalinkov

Director, Application Services

Vladimir Stankov
Director, Sales Engineers
Vladimir Stankov

Director, Sales Engineers

Dimitar Katrandzhiev
Director, Business Process Automation
Dimitar Katrandzhiev

Director, Business Process Automation

Detelin Alexandrov
Director, IoT
Detelin Alexandrov

Director, IoT

Detelin Alexandrov has over 25 years of experience in the IT sector. He has been through various technical and managerial positions. He joined the Telelink team in 2011, being responsible for key clients in the public sector of the Telelink Group. He has progressed through Commercial Director at TIS and Senior BDM at TBS. As IoT Director, Detelin has the responsibility to develop the business line with innovative solutions and solid market positions for TBS in the public and corporate sectors.

Gojko Martinovic
Executive Director, Serbia, Slovenia, Montenegro, BH
Gojko Martinovic

Executive Director, Serbia, Slovenia, Montenegro, BH

Vesselin Genadiev
Senior Director Implementation and Consultancy
Vesselin Genadiev

Senior Director Implementation and Consultancy

Holding the position of Senior Director Implementation and Consultancy in Telelink Business Services, Vesselin is in charge of the development of our core technology teams following the company strategy for growth and expansion to new markets.

Before joining Telelink Business Services Vesselin has been in charge of building from scratch numerous successful technical teams in companies like Siemens, Unify and Atos. Vesselin has a vast managerial experience in leading top talent teams both on national and international level, he has graduated the Technical University of Sofia with a Master’s Degree in Computer Science and also has a number of IT networking and security technical certifications from different vendors.

Ivo Trankolov
Senior Director Operations
Ivo Trankolov

Senior Director Operations

Daniela Sokolova
Director Governance, Risk and Compliance
Daniela Sokolova

Director Governance, Risk and Compliance