The Company

Ivan Zhitiyanov’s career started when he was 15, working as a Java software developer. After four years of developing software in two companies, he decided to follow his passion for networking that he had for many years. To expand his networking knowledge, he started working at Orbitel, the biggest incumbent challenger in Bulgaria in the first years of liberalization of the telco market. Ivan began working at Telelink in 2006, searching for diversity of projects and customers, eager to learn more in various fields.  Although for the last 12 years he has been managing different segments and functions in Telelink, he has kept his passion and involvement in the technical side of the business.

His journey at Telelink led him through almost all steps in a mid-sized company career ladder. In 2012, he took responsibility for the whole System Integration business unit. During the following five years, the business unit was growing stellar, which led to its spin-off under the brand Telelink Business Services with Ivan as executive director. In July 2019, Telelink Business Services became a group of companies operating in seven countries with Ivan Zhitiyanov as a CEO.

In 1996, as a student, Nikoleta Stanailova started working at Brocom Financial Company and in five years she reached the position of chief accountant. She joined Telelink AD in 2001 as Chief Accountant. Over the years, she has held various positions within the Finance department. From 2008 to 2011 she was a financial manager and from 2011 to 2017 she was CFO of Telelink AD. After the reorganization of the Group in 2017, she became CFO of the holding company Telelink Bulgaria AD. After the transformation of Telelink Bulgaria EAD in August 2019, she became part of the team of TBS Group EAD, where she is CFO and member of Board of Directors.

As Chief Commercial Officer, Ivo Rusev is actively involved in the presales and sales processes of Telelink Business Services, while dealing with our trusted customers both from the private and public sectors.

Ivo became part of Telelink Business Services in 2018 after his 7-year experience in Microsoft Bulgaria where he had gained significant experience in creating subsidiary strategy for the commercial and public sector, as well as in organizational leadership. He also worked at IBM as Integrated Technology Service Manager and Technical Support Sales. He believes in inspiring individuals and fostering a culture of customer-centricity, accountability and collaboration. In addition, he is passionate about leading Digital Transformation Projects and empowering technical sales to drive business growth and accelerate customer value realization. He holds a Master’s degree from the Plovdiv University.

As Regional Director of Operations, Orlin Rusev is responsible for the company’s operational readiness and business development in the SEE region.

Orlin is also Partners and Channels Director, responsible for driving momentum on partnerships, paving the way for a prosperous and healthy partner ecosystem.

He joined the team in 2016 as a product manager and grew within the partnership team and the company.

Before Telelink, Orlin worked in the automotive industry, where he was responsible for partner ecosystem development and sales, reaching the role of Business Unit Director.

He received an MA in International Business from the University of National and World Economy in Sofia.

As Financial Director, Jordanka Klenovska is currently in charge of all Finance and Accounting processes within TBS Bulgaria as well as the reporting and consolidation process on a Group level.

She is an experienced Head Accountant with a demonstrated history of working in the information technology and services industry. For the last 15 years, she has been part of Telelink Business Services on various finance and accounting roles, where she developed skills in financial and management reporting, direct and indirect taxation, team management and leadership, etc. She has graduated from the Sofia University with a Master’s Degree in Strategic Management and a Bachelor’s degree in Business Administration and Management. 

Currently holding the position of Director Modern Workplace and Application Services in Telelink Business Services, Ognyan is in charge of the teams that are responsible for delivering our workplace of the future, software innovation, and data solutions.

Ognyan started his journey in Telelink Business Services in 2015 as Solution Manager, as part of the technology presales team focused on helping customers finding the right Microsoft solutions for their business.

Before joining Telelink Business Services, Ognyan was a Senior architect in DXC (former HPE) focused on cloud productivity solutions, and he was involved in one of the most significant transformation projects of the company. During these more than 15 years of experience in the ICT area, Ognyan achieved numerous certifications like TOGAF Certified, Azure Solutions Architect Expert, and Microsoft 365 Certified: Enterprise Administrator Expert.

Teodor Dobrev is Technology Director Enterprise Connectivity and Hybrid Cloud, responsible for the technical business development of these domains, the solutions we create for our customers and the overall strategy execution.

He started his career for Telelink in 2005 as a junior engineer involved in different networking and VoIP projects. In the following years he continued to develop his technical expertise in Networking, Unified Communications and Data Centers solutions, completing broad range of projects.

Since 2010 Teodor was taking different management positions, being responsible for Managed Services Department, Integration Department and later Pre-sales and Solutions department, while still keeping his interest in technology, innovations and creating valuable impact.

From July 2019 Teodor is member Board of Directors at Telelink Business Services Group.

Boyan Sotirov is a Technology Director for the Eneterprise Connectivity department at Telelink.
His jorney in the company begun in 2017 as a Technical Training Manager where his main task was to develop and conduct internal training to support the development of the juniour employees. During that time he also sucessfully lead a couple of big projects in the field of Enterprise Communications and Service Provider Networking.

In 2019 Boyan was appointed as a Destingueshed Technology Expert and assigned to lead an Enterprise Connectivity team of six engineers.
In 2021 was promoted to Director for all Enterprise Connectivity teams. He is involved in the daily operations, supervising big projects and working on always developing and extending the skills of the teams under his management.
Boyan has a vast experience in the fields of Networking and Telecommunications which includes Routing and Switching, Enterprise Wireless, Networking Security and Data Center Networking.
Before joining Telelink Boyan has worked as Technical Solution Designer for DXC (formerly HPE) and as Senior Service Engineer for Unify (formerly Siemens Enterprise Communications).

Florin is responsible for the company’s operational readiness and business development in Romania.

He joined the team in March 2022 after having a broad experience in different IT multinational companies and having different roles like IBM/Key Account Manager, Microsoft/Services Director, Oracle/Applications Director and Dell Technologies/TLA Executive for CEE. He also successfully started up Comparex in Romania (a System Integrator that was later merged into SoftwareONE operations). Florin enjoys to be engaged in different entrepreneurial activities like representing an incubator and start-up accelerator in Romania, starting one of the first organic coffee shops in Bucharest, creating a meditation studio or building a business on Amazon.com. He is an active member of CEO Club in Romania.

He received an MA in Quality Management form Polytechnics University of Bucharest and graduated successfully from different programs like INSEAD – Business Strategy and Financial Acumen or IBM Global Sales School.

Irina Ivanova has more than 18 years of experience in communication strategy and advertising She has worked with companies, built on businesses in numerous fields, sizes, and stages of development, and created communication products that add value by serving businesses’ and people’s needs.

At TBS, she leads a team of marketing and design professionals and oversees the organization’s marketing and communication ventures. Irina is developing and implementing strategies to strengthen the company’s market presence.

Konstantin is currently holding the position of Director Information Security in Telelink Business Services. As part of Information Security directorate are the ASOC and Cybersecurity teams which are providing monitoring and implementation services of solutions helping customers to improve their cybersecurity posture.

Started working in in Telelink Business Services in 2015 as System architect providing implementation services and desing for various enterprise solutions. Before joining TBS, Konstantin has been in charge of the IT infrastructure for utility company involed in different infrastructure renovation projects. With more than 15 years of experience in the ICT, Konstantin has completed successfully numerous porjects and achieved valuable certifications.

TMF Group:
– Director, Global IT Service Management – responsible for Incident Management, Problem Management, Change Management, Software & Hardware Asset management, operational KPI’s in a global matrix organisation for all Service Management activities.
– Director, Technology Client Service Management – a ‘Business Partner’ aligned to the EMEA leadership team expected to ensure the delivery of an integrated, end-to-end technology service for the TMF business in EMEA.
– IT Director EMEA – Change – set-up and manage the IT Change (projects) team for the EMEA region across the entire Service Delivery Lifecycle – from demand management, through requirements gathering to implementation and transition to support.

Intelico Solutions:
– Senior Business Consultant – Lead projects for strategic clients of the company such as Nike Inc., DHL Supply Chain, Maersk, APMT, Damco, Q-Park, etc.

Raiffeisenbank Bulgaria:
– Head of PMO – set up & management of Raiffeisenbank Bulgaria local PMO

As a Director of Service Management Office Vesela Lukarska is responsible for ITIL based processes – Service Operations (Service Desk, Incident management, Problem management, Event management, etc.), Service Design (Service Catalog, SLA, etc.), Service Transition, and is taking a leading part in the Service Strategy.

Vesela is an experienced Project Manager with a demonstrated history of working in the telecommunications industry. For over 15 years in Telelink Business Services, she has developed extensive skills in Service Delivery, ITIL, IT Service Management and Pre-Sales. She has also been part of the PMI Bulgaria Chapter as member of the Advisory Board, as well as a Vice President for Membership. She has graduated the Technical University of Sofia with a Master’s Degree in Industrial Management, and has also earned PMP certification from the Project Management Institute (PMI).

Vladimir Naydenov – Director Field and Device Services
Background:
• Education – Master, Telecommunication Networks – “Angel Kanchev” University of Ruse
• Тechnical experience in installation and maintenance of communication equipment
• Passed team management courses
Telelink Business Services career path:
• Engineer implementation and maintenance, 2005
• Technical Project Manager, 2008
• Team Lead team Field Engineers, 2019
• Director, Field and Device Services, 2021
Part of the company’s team for 17 years. Part of the management team for more than 4 years.
Key responsibilities at Telelink Business Services:
• Team management and development Field and Device Services;
• Management and development of a team of Technical Project Managers
• Technical management of implementation and maintenance projects
• Manages the service activity of DELL computers and monitors

Erton holds a master’s degree in Business Management & Technology from the Sheffield University, UK and a bachelor degree in Information Technology from University of Tirana. He also completed an Executive MBA in General Management at Harvard Business School. During his professional experience he has worked for different Albanian and foreign companies and as a consultant for several governmental and international organizations such as the World Bank, World Health Organization, UNDP, the Office of Prime Minister of Albania, etc.

He is very much involved in activities which aim to improve the business performance of young entrepreneurs in Albania. He has contributed to the tech community as part of Protik Innovation Center where he held the position of Executive Director. His international experience includes also the position of senior project manager at one of Canada’s leading fintech startups, managing projects with Mastercard Global and TD Bank. As of September 2021, he holds the position of Country Director for Telelink Albania.

Detelin Alexandrov has over 25 years of experience in the IT sector. He has been through various technical and managerial positions. He joined the Telelink team in 2011, being responsible for key clients in the public sector of the Telelink Group. He has progressed through Commercial Director at TIS and Senior BDM at TBS. As IoT Director, Detelin has the responsibility to develop the business line with innovative solutions and solid market positions for TBS in the public and corporate sectors.